50 Questions Answered

Frequently Asked Questions

Everything Chennai businesses ask us about websites, e-commerce, SEO, ads, branding and support - answered honestly.

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200+ WebsitesDelivered
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100+ ClientsAcross Tamil Nadu
4.9★ RatingGoogle Reviews
1-2 WeeksFast Delivery
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Chennai BasedLocal Team
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2-Hour ReplyWhatsApp Support

💰 Pricing & Process

How much does a website cost in Chennai?+
A basic business website starts at Rs.15,000. Custom-designed sites range Rs.30,000-75,000, and e-commerce stores range Rs.40,000-2,50,000+ depending on features. See our pricing page for the full breakdown.
Are there any hidden costs?+
No. Every quote covers design, development, basic SEO setup and one revision round. Domain and hosting are billed separately at actual cost, and we tell you this upfront.
How long does it take to build a website?+
Standard business websites take 1-2 weeks. Custom and e-commerce sites take 3-5 weeks. We share a clear timeline before starting.
Do you offer payment plans?+
Yes. Larger projects are typically split 50% advance and 50% on delivery. Maintenance plans are billed monthly or annually.
What do I need to provide to start?+
Your logo (if you have one), business details, service information and any photos. Our requirements template guides you through it, and we can help create content you're missing.
Do I own my website after it's built?+
Yes, fully. You own the domain, hosting, files and content. We hand over all access - no lock-in.
What happens after my website goes live?+
We offer maintenance plans covering updates, backups, security and content changes from Rs.2,000/month. Support is available on WhatsApp with a 2-hour reply time.
Can you redesign my existing website?+
Yes. We redesign underperforming sites regularly, preserving your SEO with proper redirects. A free audit tells you whether you need a refresh or a rebuild.
Do you work with businesses outside Chennai?+
Yes. While we're Chennai-based and serve all of Tamil Nadu, we work with clients across India and abroad.
How do I get a quote?+
Message us on WhatsApp or use the contact form - we reply within 2 hours with a clear, written, no-obligation quote.

💻 Website Development

Will my website work on mobile?+
Yes. Every website we build is responsive and mobile-first by default, because most Chennai visitors browse on phones.
Will my website be SEO-optimized?+
Yes. Every site is built with on-page SEO, schema markup, fast loading and clean structure from day one - not bolted on later.
What platform do you build on?+
Whatever suits your goals: WordPress for content-rich sites, Shopify for stores, or custom code for speed-critical projects. We recommend honestly based on your needs.
Can I update the website myself?+
Yes, if built on a CMS like WordPress - we provide training. For custom sites, our maintenance plans handle updates for you.
How many pages do I need?+
Most business sites start with 5-8 pages: home, about, services, contact, plus service detail pages. We plan structure around the keywords your customers search.
Do you write the content?+
Yes. Content writing, including SEO-optimized copy, is available as part of every project.
Will I get a fast website?+
Yes. We optimise images, code and hosting for speed - it affects both your Google rankings and conversions.
Can you integrate WhatsApp on my website?+
Yes. Click-to-WhatsApp buttons, enquiry forms with WhatsApp fallback, and even AI chatbots connected to WhatsApp.
Do you build web applications?+
Yes - booking systems, customer portals, dashboards, CRM/ERP systems and custom tools. See our web application development service.
What if I already have a domain and hosting?+
Perfect - we build on your existing accounts, and everything stays in your name.

🛒 E-Commerce

How much does an online store cost?+
E-commerce stores range Rs.40,000 for a straightforward store to Rs.2,50,000+ for large custom stores with many products and integrations.
Shopify or WooCommerce - which should I choose?+
Shopify is simpler to run with predictable monthly pricing; WooCommerce is more flexible with lower platform fees. We recommend based on your catalog, budget and needs.
Can you set up UPI and COD payments?+
Yes. We configure UPI, cards, netbanking and cash-on-delivery with sensible fraud guardrails - the full Indian payment stack.
Will GST be configured correctly?+
Yes. We set up GST-compliant pricing and invoicing at build time so you're compliant from the first order.
Can I sell both retail and wholesale?+
Yes. We build stores with retail checkout plus a separate bulk/wholesale enquiry flow.
Do you set up shipping integrations?+
Yes - accurate shipping rates, delivery zones and courier integrations appropriate to your products.
Can you help market my store after launch?+
Yes. SEO, Google Shopping ads, Meta ads and abandoned-cart recovery flows are all services we provide.

🔍 SEO & Local

How long does SEO take to work?+
Typically 3-6 months for meaningful movement, with bigger gains at 6-12 months. Local SEO can show results within weeks. Anyone promising instant rankings is misleading you.
How much does SEO cost?+
SEO is a monthly investment that varies with competition and scope. The return is organic traffic that compounds - often becoming cheaper per lead than ads.
Can you guarantee #1 on Google?+
No one legitimately can - Google's organic rankings can't be bought. We guarantee honest work, transparent reporting and proven methods.
What is local SEO?+
Optimising your presence for local searches - Google Maps, the local pack and 'near me' results. For most Chennai businesses it's the highest-ROI channel.
How do I rank in Google Maps?+
A complete Google Business Profile, steady genuine reviews, consistent NAP details and local relevance. Our local SEO guide covers the full process.
Do Google reviews affect ranking?+
Yes, significantly. Review quantity, quality, recency and your responses influence both local rankings and customer choice.
What is GEO/AEO?+
Optimizing content so AI engines like ChatGPT, Gemini and Perplexity cite your business when answering questions. Our SEO services now include it.
Why is my website not ranking?+
Common causes: it's too new, not indexed, has thin content, no keyword targeting, or low authority. A free audit pinpoints your specific issue.
Do you provide SEO reports?+
Yes - monthly reporting tied to business outcomes: rankings, organic traffic and, most importantly, leads generated.

🎯 Ads & Marketing

How much should I spend on Google Ads?+
Most Chennai service businesses start meaningfully with Rs.15,000-30,000/month ad spend. You control the budget completely and pay only per click.
Google Ads or Meta Ads - which is better?+
Google captures people actively searching (high intent); Meta creates demand with visual targeting. Many businesses run both - we'll recommend based on your goals.
How quickly do ads produce leads?+
Almost immediately - campaigns can drive enquiries the day they go live, which is why ads pair well with slower-building SEO.
What is remarketing?+
Showing ads to people who already visited your website. Because they know you, it converts at a fraction of the cost of reaching strangers.
Do you manage the ads or just set them up?+
Full management: strategy, setup, conversion tracking, weekly optimisation and transparent reporting on cost per lead.
What are click-to-WhatsApp ads?+
Meta ads whose button opens a WhatsApp chat with your business instantly - typically the lowest-friction lead format for Indian audiences.
How do I know if my ads are profitable?+
Compare cost per customer against customer value. We set up conversion tracking so every rupee is measurable.
Can you fix my existing ad account?+
Yes. We audit existing accounts free - most underperformance traces to tracking, negative keywords or landing pages.

🎨 Branding & Support

What does branding include?+
Positioning strategy, logo system, colour palette, typography, brand voice and usage guidelines - a complete identity, not just a logo.
How much does a logo cost?+
Rs.5,000-15,000 for a proper custom logo; Rs.15,000-50,000 for a full identity with strategy and guidelines.
What's included in website maintenance?+
Security updates, backups, uptime monitoring, content updates, bug fixes and priority WhatsApp support - from Rs.2,000/month.
Can you maintain a website you didn't build?+
Yes. We regularly take over sites built by other developers after a quick technical audit.
What if my website gets hacked or goes down?+
Maintenance clients get monitoring that alerts us immediately; we aim to diagnose and resolve within 2-4 hours, restoring from backups if needed.
How fast do you respond to support requests?+
Within 2 hours on WhatsApp during business hours - it's a promise we publish and keep.

Didn't find your question? Ask our AI assistant (bottom-right), send us a message, or explore our complete guides.

Still Have Questions?

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