Print this list and use it on your next call with any web developer or agency — including us.
Cost & Contract
- What's included in the quoted price, exactly?
- What's billed separately (domain, hosting, plugins)?
- What's your payment schedule?
- Do I own the source code and design files after payment?
Timeline & Process
- What's the realistic delivery timeline?
- How many rounds of revisions are included?
- Who will I be communicating with during the project?
Technical
- What platform/CMS will the site be built on?
- Will the site be mobile-responsive by default?
- Is basic SEO included?
- Will I be able to edit content myself afterward?
Support
- What happens if something breaks after launch?
- Do you offer a maintenance plan, and what does it cover?
- What's your typical response time for support requests?
- Can I see 2-3 live websites you've built and are currently maintaining?
If a developer hesitates or gives vague answers to more than 2-3 of these, treat that as a red flag — see our related post on red flags of a bad web design agency.